Support

User Guides

All Audionamix products come with detailed user guides, accessible here online as well as directly from within the software Help menu.

User Guide for XTRAX STEMS
User Guide for IDC
User Guide for VVC
User Guide for SVC
User Guide for TRAX 3
User Guide for TRAX Pro 3
User Guide for TRAX 3 SP
User Guide for TRAX Pro 3 SP

Frequently Asked Questions

From cloud security to specific features, take a look at the most frequently asked questions about our products and technology.

Access FAQs

Help Videos

Get the most out of your Audionamix products with our selection of Pro Tips, Quick Start and in-depth Tutorial videos.

Explore Videos

Questions and Technical Support

Our Customer Care team offers significant media industry experience, expertise, and personal dedication to help you resolve technical issues and stay productive. If you have any problems, please contact us at:

support@audionamix.com

ATTENTION:

THIS SOFTWARE IS FOR MAC OS ONLY. IT IS NOT COMPATIBLE WITH WINDOWS MACHINES.

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ATTENTION:

To ensure your subscription is fully cancelled and that you aren't charged again, please cancel your recurring payment through PayPal here.
To do so, click on the Audionamix merchant payment and then Cancel at the top-left of the page.
If you have any questions or issues with the cancellation process, please reach out to support@audionamix.com.

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