Why is my IDC iLok activation is not recognized?
If you have already activated IDC on your iLok account, and it is not being recognized when you launch your audio program (asking for the activation code again, or otherwise not working), please be sure to update your iLok License Manager to the latest version. Using an older version may cause these issues. You can download the latest version from here, or update from within the program as follows:
Mac: iLok License Manager menu > Check for Application Updates
Windows: Help > Check for Application Updates
For further assistance, please contact us at firstname.lastname@example.org